Apply today to become a Jet Box Customer Care Professional.
Please email your resume to info@jetboxinternational.com with the following subject - "Job Opening: Customer Care Professional"
Requirements:
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
*Unsuitable applications will not be acknowledged.
https://www.facebook.com/jetboxinternational/posts/5344707245619121
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