We are looking for experienced OPTICAL ASSISTANTS for Chaguanas and San Fernando branches.
Is this YOU? If yes, then EMAIL your application to glezama@ultimateeyewearltdtt.com
The successful incumbent should have a hands-on approach and be committed to the development and success of their branch. Ensure you are suitably qualified before applying! Candidates must reside in the areas of Chaguanas and San Fernando. Unsuitable applications will not be considered or acknowledged.
JOB DESCRIPTION
The incumbent will be required to provide the highest standard of patient assistance with frame and lens selection, assist with enquiries regarding their eye care needs and performs repairs and maintenance on their spectacles.
JOB DUTIES AND RESPONSIBILITIES
•Explain and offer membership and product information effectively
•Greet and register patients
•Carry out pre-screening tests
•Assist with appropriate frame selections for patient according to their RX, lens type/material prescribed
•Appropriate fitting to patient according to size, comfort, etc.
•Complete “JOB CARD” and fill all necessary information requested, accurately
•Create the “INVOICE & RECEIPT” for dispensed patient
•Complete “LAB CARD” used to process the patient’s job at the lab accurately
•File and process ALL documents in their respective places and the order in which they must be kept
•Quality control check of all completed jobs being returned from the lab to their respective branches by ensuring all spectacles are damage free, cleaned , aligned etc. •Process membership letters, membership cards and all respective insurance forms to prepare collection packages for patients
•During the Collection Process: Effectively explain benefits of membership to patient; ensure frames are adjusted to fit patient collecting; ensure patient signs quality control disclaimer before leaving; complete promotional forms/process for our marketing department
•Scan and process ALL dispensed jobs to our LAB at the end of each day
•Prepare all documents and the order in which they must be prepared for our accounting department
•And all other duties deemed necessary for the smooth patient flow and superior customer service and efficient optical practice.
MINIMUM JOB REQUIREMENTS
•Minimum of 5 CXC O’ Levels
•Must have a pleasant and outgoing personality
•Be customer oriented
•Able to multi-task and function in a fast paced environment
•Must be able to have branch awareness at all times
•Strong knowledge of MS office programs and computer literacy
•Superb written, verbal and communication skills
•Excellent organizational and multi-tasking skills
•Ability to work and function as part of a team
•Must have the ability to grasp concepts easily, retain a lot of information and not get easily flustered
•Experience in the optical sales industry will be considered an asset
27th of May 2022 Trinidad and Tobago Vacancies
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